Assessor Resource

MSTFR2002
Supply and fit new heel block

Assessment tool

Version 1.0
Issue Date: May 2024


This unit of competency covers the skills and knowledge required for the supply and replacement of heel blocks using a variety of methods.

Discretion, initiative and judgement must be demonstrated on the job in own work, either individually or in a team environment

Work may be conducted in small to large scale enterprises and may involve individual and team activities. Work is performed within defined procedures under direct supervision.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to fit new heel block

2.1

Interpret work order and remove old heel block without damage to shoe

2.2

Select appropriate new heel block and cover materials

2.3

Cut pattern for new heel block

2.4

Cover heel block, matching leather or covering material to the original colour and design of the shoe

2.5

Prepare the seat to provide a surface for attachment and insert a new seat piece

3

Prepare heel block and top piece

3.1

Prepare new heel block

3.2

Select suitable commercially available top piece, if appropriate, or select appropriate top piece material, mark out and cut out to fit heel block

3.3

Scour surface of the top piece material and heel block, if appropriate, using appropriate hand or machine operations to ensure even finish

3.4

Check the fit between the top piece and the heel block and make adjustments, as appropriate

4

Finish heel

4.1

Replace heel block and top piece

4.2

Check quality of securing and make adjustment, as required

4.3

Trim back top piece to conform to heel block

4.4

Finish off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design

4.5

Pack, label and store repaired shoes and record outcomes

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

assessing footwear repair requirements

applying hand and machine techniques over the range of required operations

handling materials, tools and equipment according to workplace procedures

repairing at least four (4) heel blocks on a variety of shoe types to meet quality and enterprise standards

finishing off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design

packing, labelling and storing repaired shoes

maintaining accurate records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

full range of footwear styles and their structure and construction

characteristics and use of adhesives and primers and their safe application and disposal

characteristics of typical leathers, fabrics, and other materials used in shoe construction and repair

quality standards and leather handling procedures

use of machines, equipment and tools, adhesives and primers, and stains, dyes and inks

tools:

shoe hammer

tack hammer

shoe knife

sharpening stick

peg awl

glue gun

pincers

nippers

lasting pliers

shears

drag knife

tack

machines:

finishing machine

securing machine

heat activator

last

heat pliers

general industry housekeeping policies and procedures

quality practices

workplace procedures

practices for recording and reporting.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in supplying and fitting new heel block, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to fit new heel block

2.1

Interpret work order and remove old heel block without damage to shoe

2.2

Select appropriate new heel block and cover materials

2.3

Cut pattern for new heel block

2.4

Cover heel block, matching leather or covering material to the original colour and design of the shoe

2.5

Prepare the seat to provide a surface for attachment and insert a new seat piece

3

Prepare heel block and top piece

3.1

Prepare new heel block

3.2

Select suitable commercially available top piece, if appropriate, or select appropriate top piece material, mark out and cut out to fit heel block

3.3

Scour surface of the top piece material and heel block, if appropriate, using appropriate hand or machine operations to ensure even finish

3.4

Check the fit between the top piece and the heel block and make adjustments, as appropriate

4

Finish heel

4.1

Replace heel block and top piece

4.2

Check quality of securing and make adjustment, as required

4.3

Trim back top piece to conform to heel block

4.4

Finish off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design

4.5

Pack, label and store repaired shoes and record outcomes

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Tools includes one or more of the following:

shoe hammer

tack hammer

shoe knife

sharpening stick

peg awl

glue gun

pincers

nippers

lasting pliers

shears

drag knife

tack

Machine includes one or more of the following:

finishing machine

securing machine

heat activator

last

heat pliers

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

assessing footwear repair requirements

applying hand and machine techniques over the range of required operations

handling materials, tools and equipment according to workplace procedures

repairing at least four (4) heel blocks on a variety of shoe types to meet quality and enterprise standards

finishing off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design

packing, labelling and storing repaired shoes

maintaining accurate records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

full range of footwear styles and their structure and construction

characteristics and use of adhesives and primers and their safe application and disposal

characteristics of typical leathers, fabrics, and other materials used in shoe construction and repair

quality standards and leather handling procedures

use of machines, equipment and tools, adhesives and primers, and stains, dyes and inks

tools:

shoe hammer

tack hammer

shoe knife

sharpening stick

peg awl

glue gun

pincers

nippers

lasting pliers

shears

drag knife

tack

machines:

finishing machine

securing machine

heat activator

last

heat pliers

general industry housekeeping policies and procedures

quality practices

workplace procedures

practices for recording and reporting.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in supplying and fitting new heel block, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standard operating procedures (SOPs) 
Comply with work health and safety (WHS) requirements at all times 
Use appropriate personal protective equipment (PPE) in accordance with SOPs 
Identify job requirements from specifications, drawings, job sheets or work instructions 
Interpret work order and remove old heel block without damage to shoe 
Select appropriate new heel block and cover materials 
Cut pattern for new heel block 
Cover heel block, matching leather or covering material to the original colour and design of the shoe 
Prepare the seat to provide a surface for attachment and insert a new seat piece 
Prepare new heel block 
Select suitable commercially available top piece, if appropriate, or select appropriate top piece material, mark out and cut out to fit heel block 
Scour surface of the top piece material and heel block, if appropriate, using appropriate hand or machine operations to ensure even finish 
Check the fit between the top piece and the heel block and make adjustments, as appropriate 
Replace heel block and top piece 
Check quality of securing and make adjustment, as required 
Trim back top piece to conform to heel block 
Finish off heel and top piece, as required, including staining and dying to match as close as possible original shoe colour and design 
Pack, label and store repaired shoes and record outcomes 

Forms

Assessment Cover Sheet

MSTFR2002 - Supply and fit new heel block
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSTFR2002 - Supply and fit new heel block

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: